Shipping & Returns

Shipping Policy

VAPE.IO orders of $50 or above qualify for free shipping; for orders below $50 Standard shipping will be charged at $3.95

ALL orders above $75 will require adult signature.

Orders placed before 4PM EST Monday to Friday will be packed and shipped the same day.

All orders are shipped via USPS / FedEX. Once your order is placed and processed, you should receive your package within 2-5 business days.

In order to protect our customers from fraud, we only ship to the addresses authorized by your credit card company.

We will provide package tracking and delivery confirmation on all orders in the United States. In the unlikely event, a package is lost, we will do our best to help a customer retrieve it. However, it is important to understand that you, the buyer, will take full responsibility for any and all goods. It is NOT our responsibility.

Return Policy

All sales are final. Due to subjectivity in taste and personal preferences, we are unable to return, exchange or refund any E-Liquids. All E-Liquid sales are FINAL.

We accept returns for defective goods within 7 days of purchase, with the exception of e-liquids, pods, closed system cartridges. The Products must also be deemed DOA (Dead Upon Arrival) for us to issue a return/exchange, and we cannot accept returns/exchanges on used hardware. All returns will be replaced with a new item. If we do not have that style in stock, we will issue you a refund. Please note that if we receive your return and upon inspection deem it not damaged or deem the item has been tampered with, we will return it to you. The buyer is responsible for return shipping.